Last updated: July 2026
By accessing or using Loopflake ("the Service"), you agree to these Terms of Service. If you don't agree, please don't use the Service.
Loopflake turns meeting transcripts you provide into visual diagrams, summaries, and extracted insights using AI. You'll need an account and an internet connection to use it.
You must be at least 16 and provide accurate information when you sign up. Keep your login details secure — you're responsible for activity under your account. Let us know at hello@loopflake.com if you notice any unauthorised use.
Please use the Service lawfully and respectfully. You agree not to:
You are responsible for having the necessary rights and consents for any meeting content you upload, record, or otherwise provide, including consent from other participants where required. See section 5 for recordings specifically.
Loopflake can record audio of a meeting so it can be transcribed. Laws on recording differ from place to place, and in some jurisdictions every participant must be told and must agree before a recording begins.
You are solely responsible for deciding whether recording is lawful in your situation, for telling participants that you are recording, and for obtaining any consent the law requires — before you start. You confirm that you hold the rights and authority needed to make each recording and to have it transcribed and processed as described in our Privacy Policy. Do not use Loopflake to record any conversation you are not entitled to record.
We show a clear recording indicator while a recording is running, but we cannot see your meeting and cannot verify whether anyone has consented. We are not a participant in your meetings and we make no representation that any particular recording is lawful.
Audio is used only to produce your transcript, and is deleted as soon as the transcript has been created. See our Privacy Policy for details.
You own the content you upload. You grant us a limited licence to process it solely to provide the Service to you. We don't claim ownership of your content, and we don't use it to train AI models.
The Service itself — including its software, design, user interface, visual language, prompts and analysis pipeline, documentation, and the Loopflake name and branding — is our intellectual property, protected by copyright, trademark, and trade-secret law. These Terms grant you a personal right to use the Service; they grant no right to copy, adapt, or reuse any part of it.
AI can make mistakes — diagrams, summaries, and insights may be incomplete or inaccurate. Please review AI-generated output before relying on it. We don't warrant its accuracy, completeness, or fitness for any particular purpose.
We work hard to keep Loopflake running smoothly, but we can't guarantee uninterrupted service and may occasionally have downtime, maintenance, or updates. We're not liable for losses resulting from downtime.
The Service is provided "as is" and "as available," without warranties of any kind, whether express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement.
To the maximum extent permitted by law, Loopflake will not be liable for any indirect, incidental, special, or consequential damages, or loss of profits or data, arising from your use of the Service. Our total liability for any claim will not exceed the amount you paid us in the three months before the claim.
You agree to indemnify and hold Loopflake harmless from any claims, losses, or expenses (including reasonable legal fees) arising from your content, your use of the Service, or your breach of these Terms or of any law or third-party rights. This includes any claim arising from a meeting you recorded using the Service, or from your failure to give notice or obtain consent as required by law.
You can close your account at any time. We may suspend or end your access if you breach these Terms. On termination, your right to use the Service ends immediately.
These Terms are governed by the laws of the United States, without regard to its conflict-of-law rules. You agree that any dispute arising from these Terms or your use of the Service will be brought exclusively in the courts of the United States, and you consent to the jurisdiction of those courts.
We may update these Terms from time to time. We'll update the "Last updated" date above and, for material changes, provide reasonable notice. Continued use of the Service after changes take effect means you accept the updated Terms.
If any part of these Terms is found unenforceable, the remaining parts still apply. These Terms, together with our Privacy Policy, are the entire agreement between you and us regarding the Service.
Questions about these Terms: hello@loopflake.com